Brian K.
Estimate was done and written up professionally with details of all the sections needed. They didn’t really try to oversell or upsell anything other than some gutter cleanings. Estimator was on time and walked the entire job with me. They honored the Angie’s list discount and priced accordingly since I had my painters remove the existing gutter sections and a local scrap guy to haul away so less for them to deal with. The estimator worked with me through email and phone which was great and we were able to get a contract signed and back to him easily.
They confirmed the appointment date and the crew arrived on time. Be prepared for them needing a space to park a large truck…not quite semi length but big since they have the machine that cuts and bends the metal in the back with a roll of the material. Material was pre-painted to white which made things easy and did’t require additional painting or anything. I actually scheduled the work for after most of our exterior house painting was done. The crew was nice and courteous and did a good job without leaving any trash or marking up our exterior which was freshly painted.
The one thing I only noticed after they left was that one of the downspouts looks crooked but this was an existing one they tied in to and of which attaches to another drain that then goes under a concrete slab so I will have to ask them to come back and take a look and determine if there is anything they can do or not. This may not be anything they didn’t do correctly or something…I just can’t tell and it’s relatively minor and in a location that isn’t easy to see.
I really liked the products they used and the time they took to educate me on what was the best application and material for our job. They also noted how their products and methodology may differ from competitors and even if we didn’t choose them they recommended we ask those types of questions of other candidates.
I got two other quotes and they all seemed to be VERY close to one another. Some differed only by ten dollars. I selected brothers because they were the most “local” geographically to us and because of the time they took to explain and educate on their products and approach to their work. They didn’t hesitate to ask questions and coordinate with our painters either. I felt the other estimators from their competitors were a bit impatient and talked down to a few of the painters that were here working on site at the time.
Brother’s accepted checks or credit cards although the pricing was better NOT using a credit card. We actually paid with I think two different checks from two accounts and they were fine with that.
All in all it was a good experience and I would use them again or have them come to do an annual cleaning as well.