Kwen-Sheng C.
The owner- Ralph is an unusually trustworthy, knowledgeable professional. His lucid, straight forward presentation on his various gutter hardware products and installation details is as convincing as it is inviting.
My wife dislikes the conspicuous round-cornered aluminum downsprout with multiple vertical creases. Unlike all other competitors, Ralph, who owns the Brother Sheet Metal Works, was able to offer an unique customer-made alternative – an inconspicuous yet much stronger bondorized steel squarish downsprout that blends so well with the vertical wall, it almost ?disappeared? into the background. Also, Ralph’s seamless aluminum gutters offers two extra ?beads? on both edges that strengthen the structure of the gutter. He also uses 3′ long galvanized hex screws and strong hidden hangers for installation to reinforce the durability and stability of the gutter especially for long stretches. Even more importantly, Ralph’s use of a rarely used method to construct rectangular (90°) bents (instead of using per-farbricated ?sleeves?) is even more appealing both for economy and good looks of the finished gutter system.
Of more than a dozen contractors with whom we have dealt with recently in a few different jobs, Ralph distinctly stands out for his professionalism, attitude and personality for he is a very pleasant yet solid and sincere individual. Ralph’s personal quality and professionalism are well reflected, too, in his three-man crew headed by Jairo. They are punctual, friendly and super efficient yet respectful and patient in responding to customer’s questions and volunteered to do a little extra paint mending on the downspouts. The crew’s skill, meticulousness and attention to details are commendable. In fact, Ralph is so confident of their work, he offers a lifetime warranty covering the materials and craftsmanship for the life of the home.
The work was completed beautifully beyond the expectation of the customers in a day without any bother to us. Working with Ralph and his crew has been our pleasure and we prize it as a rare good fortune. We do hereby recommend Ralph and Brother Sheet Metal exceptionally highly to each and everyone seeking gutter replacement/repair work.