Charles F.
Overall the experience was surprisingly pleasing. When we bought our house one of the first things on my list to get done was to install gutters. The house was about 10 years old and never had gutters installed. I researched many companies on the internet and called a few. When I spoke with Ralph, he seemed knowledgeable and pleasant on the phone and when we met he was the same in person. I had a few concerns with the existing flashing that didn’t appear to be finished very well in the corners and I didn’t want any downspouts in the front of the house. Ralph said the they are a sheet metal company and the flashing wouldn’t be a problem and he calculated the roof square footage and said that the 6 inch gutters could carry the water to the sides of the house so they could configure the downspouts as I had requested. The quote was great, it had a diagram with a detailed layout of the gutters and downspouts, two pages of local references, their brochure with a brief description of the product and FAQ’s, a copy of their workers comp insurance, and liability insurance (very thorough and complete). I was eager to get started but found out that they were booked for the next three weeks and the color gutters we wanted was not in stock. Luckily the order and scheduling came together about the same time and the gutters were installed on the day and time promised. Ralph left me his cell phone number to call if I had any questions or observations about the installation down the road. The gutters and the color looked great, they accented and enhanced the appearance of our home. I kidded with Ralph later on the phone that I actually was hoping for a little rain and he kidded back, I hope it pours!
Great service, quality, product and company.