ANGELINA S.
The entire process was very professional. Ralph came over to take measurements and give an estimate. We talked about certain aspects that he thought might cause some issues and suggested larger downspouts in certain areas to better handle the water flow. The estimate was on the higher side of two other quotes but the quality and the lifetime warranty on both the product and the work to fix any future problems had me choosing in their favor. My only minor complaint was that they gave no discount for us having taken down the old gutters for them (we had to repair numerous fascia boards that had rotted under the old gutters) – but Ralph explained that it would have been only a minor part of the time his crew needed to be there. We had rain a few days before our scheduled installation date, so they called and asked to move our date a few days out so they could catch up on the installs they had missed — seemed reasonable and caused us no real problem, so we were fine. They came on the second scheduled date and did the install quickly and efficiently. The new gutters look far better than the gutters we replaced (which cost 1/2 the price but may have proved “you get what you pay for”) and we’ve had numerous rains since then and the gutters have performed perfectly – no drips or leaks or overflows. I would highly recommend using Brothers.