Julie U.
Their guys picked up the wrong work order on the day they were to come to our place at 8AM. I thought they might be stuck in traffic so waited about 1.5 hours. When I called their office, was told they got the wrong work order since there was a holiday earlier that week. Was told they would be arriving the next day at 8AM but they did not. Called their office at 8:30 to hear they were stuck in traffic. They did not show until 9AM. They could have called me to say they’d be late. I was upset because I do not live at this site so had to travel to get there at 8AM. Otherwise, the work looked good.