Margery P.
I actually enjoyed paying for these rain gutters.
I had 4 different companies give bids to install the rain gutters. I immediately liked Ralph from Brothers Sheet Metal because he very clearly explained every step of the process, what kind of materials they used, including the hardware, and where and how they secured the gutters using the hardware.
There were no sales pitches. I felt Ralph respected my intelligence and was proud of his company, which was successful because they enjoyed their work and, being a sheet metal company, specialized in what they did.
I watched a video Ralph posted on YouTube which gave examples of the many and varied homes and buildings, some of them as regal as palaces, where they had installed their rain gutters.
And did I mention their price was $400 less than the other companies?
Ralph was punctual every step of the way, from the first meeting, to the 3 men arriving at 8:00, on the minute. The installers worked quickly and were finished before the anticipated time. They were relaxed and mentioned they had worked for the company for many years. In fact, two of them were also brothers.
The only difficulty was that I kept changing my mind. First I wanted no gutters on the garage. Then I wanted them on one side only. Then both sides. Then changed again and decided I didn’t want them on the garage after all.
Each time Ralph was warm, cheerful and friendly, and said, ‘no problem’, as though he really meant it.
I will never use them again only because the gutters are guaranteed for life.
Can’t beat that!