Rick L.
We had wanted them to install stainless steel gutters…specifically advertised on their website and in their brochure. I wasn’t home for the estimate (for which Ralph was approximately one hour late), but my wife was quite specific with Ralph that we wanted stainless steel gutters. Instead, he insisted on giving her quote for bonderized as well as aluminum gutters, and told her bonderized was like stainless steel. Except that it is essentially galvanized steel, which rusts. Any sheet metal professional worth his salt would know the difference.
When I got the estimate, I called Ralph and he advised that he would provide me a quote for STAINLESS STEEL, and apologized as he had misunderstood. He said that he had our email, and would email to us. And would follow up.
Never got an email. Never got a follow up from Ralph.