Cheryl S.
After seeing strong reviews on Angie’s List, I called for an estimate; a machine answered, but someone called back and said that an estimator would call the next day to make an appointment. I never heard back, so I called again about a week later, and was told the same thing. A week later, I called and mentioned that this was the third call, and had yet to hear from anybody; the woman who answered the phone apologized and said she would look into it and get someone to call back. Still no call back, so I gave up and called someone else on Angie’s List, who unlike Brothers, did everything right and got the job.