Darlene B.
I called Dec.11th and was told someone would get back to me the next morning. I did not receive a call. I called again on Dec 18th and asked why I haven’t heard back. I was told that they would look into it. When I asked when I would get a call back, I was told “sometime this week” because we have a lot of people on our list. I asked where I was on the list, given that I called either the 10th or the 11th, and she said she did not know, but would check. When I asked when I would hear back from her, she said “probably tomorrow”. Very bad customer service.