Phoned. Received response w/in 15 minutes from message I left. I specifically wanted custom, metal gutters and this seemed to be the best company. Ralph Flores came w/in 3 days. We looked everything over, drew up a plan, and got an estimate. I made the decision to go w/ that company w/o another estimate. (I ran schools for 22 years and trust my instincts.) We set a date for 6 weeks away then and there. I sent an e-mail once re: something technical to which I received an immediate reply.
The 3 men arrived promptly at 8 AM and finished well before 3. They were courteous, knowledgeable, and professional. There was no mess–I had thrown my previous gutters in the trash last year when I put a new roof on–and vowed no more plastic!
The gutters are beautiful. I highly recommend.
I found Brothers Sheetmetal on Angies List and they were also recommended by another gutter installation company who could not do the job because of the way my house was constructed.
I met with Ralph who gave me a quote on the spot after inspecting my property.
Within 2 weeks of the initial meeting the job was completed.
I am very satisfied with the professsionalism and promptness of this company.
I would recommend them to others.
I located this business through Angie’s list and sent an online message on 8/18/15 attempting to schedule an appointment for an estimate to replace my current rain gutters. I did not get a response. On 8/20/15, I contacted them by phone and set up an appointment for the following Monday 8/24 for 12 noon. At 10:35 Monday morning I received a call from Ralph stating that he would need to reschedule for possibly Tuesday, the next day. I advised that I would need to call him back to let him know if that was possible. I contacted Ralph back within 10 minutes and left a voicemail that indicated Tuesday was OK but I needed a time frame. I did not get a response back. I then contacted the office Monday afternoon to confirm a Tuesday appointment. The receptionist stated she would need to contact the estimator and would call me back by end of day. I did not receive a response back.
In my brief encounter with this company, I had to initiate all the communications and still did not get any type of response, on three different occasions, other then to cancel the appointment.
My estimate was done by Ralph Flores on a Thursday of a week and Ralph told me it would be about 2 weeks before they could get to me. I wanted their quality so I said yes. Ralph called me the next day and told me they had a cancelation and would I want them to do the job the next day which was a Saturday. I said great and the crew arrived right on time in the morning and was done in about 4 hours. They fabricated the seamless gutters right on sight. The job went perfect and looks great, even adding a small piece to the job that could only be seen from the roof. I am very happy and impressed by this companies professionalism and would recommend them to anyone.
We had a very good experience with Brothers Sheetmetal. Ralph assessed the situation, provided an estimate in a timely matter and set a date for his team to come out for the installation. All went well, the team arrived as scheduled, there were no issues and the gutters look great!
Ralph came out to give me a bid. He was the 2nd person I had met with. What impressed me so much was how he was actually giving me options to SAVE money and showed me areas where the existing gutters were still in good shape. Not only that, but his bid was about $400 cheaper than the other highly recommend Angie’s list gutter specialist. Service was super fast and their clean up was great. I would highly recommend Brother’s Sheetmetal to anyone and I truly appreciate their great service.
Ralph installed all new gutters and one new downspout for my home. I am especially grateful because he did this with his team on very short notice. I live in the hills and was having my house painted and had scaffolding around my house that was about to be taken down in two days. Ralph agreed to come over the next day to have the gutters installed. He smartly recommended a new downspout location in the front of my house (I believe the old downspout location to be the cause of some flooding in my laundry room). In the back of my house, he was able to use existing old downspouts at no additional cost. He was fair and honest throughout the entire process, and I would certainly recommend him to anyone looking for new gutters. I already recommended him to my neighbor. His prices were on par/slightly cheaper than competitors. Don’t hesitate to call Brothers Sheetmetal — a great experience from start to finish.
Brother’s Sheet Metal Crew arrived on time and got to work promptly. They needed power to run the machine that makes the gutters so I directed them to our front yard outlet and that was all I really needed to do. The crew worked very quickly and efficiently. I came out to inspect the progress every once and a while. Each time I noted everything was measured exactly and the work was top quality. Have to say this was the least stressful job I have had dome on my home from bid through done. Frank and the crew were professional and I would absolutely recommend them.
Ralph Flores was very professional and got the job bid and completed within less than a week. Color matched paint on house. His crew of 3 showed up on time and got the job done the same day. Clean up and disposal of old gutters all went well. I would recommend Ralph and his crew to anyone needing new or repair of their old gutters.
