They did a very good job. They were very clean and on time. They came when they were supposed to. The guy, I think one of the owners, Ralph, was very personable and very courteous. We priced a number of gutters with different companies and we had a horrible time trying to get people to respond. They’d come out and vet it but then they’d never call you back. I did have to wait for Brothers Sheet Metal when they were out here to do the bid and then wait for them to schedule, but when they came back to do everything they got everything done pretty quickly. They finished in the time frame they set and were very neat in cleaning up.
Archives: Reviews
Bernie C.
Very pleased with their work and their people.
Ryan I.
I hired Ralph and his team to install copper gutters and downspouts on my home over two other firms. The reasons underlying my decision were simple: Brother’s Sheet Metal was by far the most knowledgeable about the job, was able to produce seamless copper gutters onsite using its sheet metal expertise and mobile equipment, and was very price competitive. Ralph was very responsive and delivered exactly what we agreed on. I have no hesitation strongly recommending Brother’s Sheet Metal.
Darryl V.
Called on a Fri afternoon for an estimate, left a voice message. Sophia called back about two hours later. She told me Ralph would get back to me Mon or Tues. He never did. I ended up using a different company.
Sharon G.
I received a prompt return call from Ralph Flores when I requested an estimate. Brother’s Sheet Metal was in the middle of the three estimates that I obtained for the work. I was very impressed with Ralph’s assessment of the job. He actually identified issues that a higher bidder did not find. I scheduled the work immediately and although a rain day interfered with my original scheduled day, Ralph kept close contact with me and re-scheduled the work for two days later. The crew was very professional, kept the sites clean and did not damage any plants which was a challenge. They finished the job in under a day. One rain later, I was thrilled to see that all the new
gutters worked perfectly. I would highly recommend Brother’s Sheet Metal.
Barbara M.
When I first called, I reached a real person. The estimate appointment was within a couple days. The rep (Ralph?) was thorough and professional and very pleasant. My old gutters had a bend over the front porch that always leaked during the smallest rainfall and then for days afterward, making it difficult to get in and out the front door. The downspouts were misplaced so that water built up around the foundation and seeped into the garage.
It has rained several times since they were installed and there is not ONE DROP near my front porch! YEAH! I even bought a fancy rug for Christmas that covers my whole front step and it stayed dry. I am so very happy with my new gutters!!!
I felt I got very personal attention from the start and that the price of $1,200 was less than I expected. I could not be happier.
ANGELINA S.
The entire process was very professional. Ralph came over to take measurements and give an estimate. We talked about certain aspects that he thought might cause some issues and suggested larger downspouts in certain areas to better handle the water flow. The estimate was on the higher side of two other quotes but the quality and the lifetime warranty on both the product and the work to fix any future problems had me choosing in their favor. My only minor complaint was that they gave no discount for us having taken down the old gutters for them (we had to repair numerous fascia boards that had rotted under the old gutters) – but Ralph explained that it would have been only a minor part of the time his crew needed to be there. We had rain a few days before our scheduled installation date, so they called and asked to move our date a few days out so they could catch up on the installs they had missed — seemed reasonable and caused us no real problem, so we were fine. They came on the second scheduled date and did the install quickly and efficiently. The new gutters look far better than the gutters we replaced (which cost 1/2 the price but may have proved “you get what you pay for”) and we’ve had numerous rains since then and the gutters have performed perfectly – no drips or leaks or overflows. I would highly recommend using Brothers.
Larry G.
They did a great job. The price was very good. I had other bids and their price was better. They were able to complete the job in 1 day. Ralph was very easy to work with, knowledgable and personable. They cleaned up very nicely after the job.
Alfonso P.
Overall it was a very good experience. The workers were professional, well organized and respecful, and the quality of work appears to be very good. The interaction with Ralph and staff was informative and positive. Still waiting for a good rain to come to really be able to evaluate their work :). The one minor drawback involved scheduling. The company was originally scheduled to arrive on a Wednesday, and we had adjusted our schedule accordingly. Unfortunately we got a call that morning from the company informing us that because there was a threat of rain they would not be able to perform the installation on that day. What was disappointing is that the forecast did not call for rain on that day in our area. In fact, no rain came down in our area for that day. However, they did come right back and perform the work two days later. So I would caution that if you are requesting to have gutters installed during the rainy season, you are subject to weather conditions and must plan accordingly. Pricewise they are excellent in comparison to the others without any drop-off in quality. In the future I would suggest calling the day before to verify that the workers will indeed be coming rather than just expect that they will arrive on their scheduled date and time. This is really a standard that should apply across the board.
In summary, we are happy with the services provided by Brothers and would recommend them to others.
Erika S.
I never thought I could love rain gutters, but I do now! I got an estimate from Ralph and after interviewing 3 companies went with Brothers Sheet Metal. The crew arrived on time, Ralph walked me through the plan, reviewing all the down spout placement in detail. I had particular concerns due to the long overhang on our home and Ralph assured me that these downspouts would hug the eaves and remain as unobtrusive as possible. He wasn’t kidding! I chose the rectangular, bonderized steel downspouts and they are not only beautiful, but very clean and tight to the eaves. The whole idea is to paint them, but I almost don’t want to! The team was responsive and professional, I cannot say enough good things about them.