Archives: Reviews

had received one quote from another local company that came in 30% higher (!) than the Brother’s Sheetmetal quote. Not only that, the competitor was going to chop off the ends of my rafters and just slap in a common contemporary style gutter. I was so relieved when Ralph Florez assured me that their plan was to match my original gutter style and thereby maintain the architectural integrity of the house. While the project was delayed slightly by poor weather, the workmen arrived on schedule and completed the job with pleasant professionalism, and left my outdoor area immaculate. The final product is just terrific and I am SO GLAD I chose Brothers Sheet Metal to replace the gutters on my historic home.G

I couldn’t be more pleased with the work they performed. They were prompt, professional, did just what they said they would do on schedule. They even installed some flashing and an extra downspout at no extra cost and cleaned the area of all debris and old materials. I would highly recommend to others interested in gutter work.

Ralph came out promptly to give us an estimate, calling ahead within about a half hour before he was to arrive. We discussed the types of gutters available and options for where the downspouts would go for good drainage from our rather flat roof. He brought a color chart as well as samples to help us decide the color. He was friendly and professional. A proposal with a chart of where the downspouts were to go was e-mailed to us within a day. The coupon I had from Angie’s list was figured into the price without question

.An installation date was decided upon but they called the day before to ask if it could be moved back a few days as there was an unexpected problem with their current job (husband and wife divorcing; dispute over the gutters and Brothers ended up having to do the job over again or something. Ralph had to personally supervise to make sure they didn’t contest the job again). It was not ideal for us but doable so we said o.k.

The workers came on time the day of the job and were efficient and polite. They didn’t speak English very well but it wasn’t much of a problem. We had told Ralph we’d appreciate our plants not being trampled on and the workers were good about it. They did a nice job and the gutters have handled the rain well.

The only little quibble is in the area of communication. We had discussed one tricky area of where a downspout should go so that it drains down our driveway and looks the best from the street. Ralph’s diagram didn’t have the details of exactly how it would go down the wall. By the time we had our job done (almost 6 weeks after the estimate), we had forgotten how it should go. The workers didn’t know those details so we had to figure it out again. It would have been helpful to have Ralph there at this point. The workers gave suggestions but English was a problem so we didn’t understand all the pros and cons of which way the downspout should go. We didn’t consider that we’d see the gutters out our kitchen window doing it the way we eventually chose. Perhaps the guy was trying to tell us that but we didn’t get it. We’re not 100% happy with this little area but it’s not a big deal. In retrospect we would have called Ralph to see if he remembered and could tell us what we’d previously decided.

We were very happy with the work done by Brothers! They were courteous and patient and answered all our questions. Ralph gave us good advice on the best location for downspouts and on proper color to blend with our existing guttering. We were completely satisfied with the finished work.

We found Brothers on Angie’s List because of the great reviews. We had interviewed other providers and decided to go with Brothers because of two reasons, price and the fact that Ralph came out to quote the job and he was very knowledgeable. I had been out of town and mistakenly forgot to give Ralph a check for the fabrication costs up front, totally my mistake. When a date is agreed on for installation, they send you a google calendar invite that you accept so that there is no question about the agreed upon time. The installation was quick and exactly what we had hoped for. We will use them again for our next phase.

Ralph was very pleasant to deal with, I had found Brother’s because my neighbor’s had used them the year before. After getting the estimate, I also contacted several of their previous clients, because I wanted to be sure that I was entrusting my home to a company that was reliable. The reviews came back positive so I decided to go ahead. (Their estimate was pretty close to the other I received from another sheet metal/gutter company) The crew that did the job were very nice and polite and brave. I live on a steep hill and they were working on a high roof!!! I am very happy that Ralph was able to match my gutters, the bonderized steel is almost too pretty to paint!

We found Ralph and his company on this website. Since the reviews were pretty good, we decided to call him for an estimate. We needed to have gutters placed on our house as we just completed some remodeling work and did not have any gutters on our house. He came out on time and created a nice, professional looking estimate. The price was not the lowest, but was not the highest either. The entire job took about 2 days to complete and we were happy with the results. He walked us through the entire job prior to starting to make sure all the colors were right and we pin pointed the location of down spouts. Since our house has many roof lines, it was important for us not to have any gutters drain onto shingles of another roof. He accommodated our request.

Overall, his team came out on time and completed the task as promised. However, we did have to wait a few weeks to get onto his schedule as he was very busy. We are very happy with the results and would use his services again if and when needed.

My only complaint with this company is that it takes a while to get an appointment. They will schedule an appointment immediately, but you may have to wait 2-3 weeks before they can do your work. But that’s because they are in such high demand, and reasonably so! From the first time I contacted Brother Sheet Metal, I was given Ralph’s cell phone number so that I could call him directly with any questions that I had. And, because I had 3 other rain gutter companies come out and give us quotes, I had plenty of questions. What size of rain gutters do you propose? How will you hang them (hidden hangars or traditional nails and screws)? What is the space between each nail holding the rain gutter to the fascia? CAN YOU PUT RAIN GUTTERS ON TOP OF THE PERGOLA? Ralph answered all of these questions, and more, in a professional and courteous manner. I’m certain that we had a relatively small job for these guys, but that did not stop them from giving us the best customer service.
On the day that the work was scheduled, the guys showed up right on time, which was at 8am because I had to leave for work by 8:30am. I showed them the electrical outlets, we walked around and looked at all the drain spots. They were concerned about one, which was clogged. They checked the flow using water from a hose, and they determined that it was too clogged, and could cause an overflow if they fit the down spot in the drain. They recommended that I have it snaked, and, for the time being, put on an elbow and offered to come back at no charge to fit the down spout into the drain after I have it cleaned (I will do that this weekend). After that, I was off to work (right on time), and when I came back, I not only had beautiful rain gutters and down spots that matched the color of my house, but I also discovered that the guys locked up the gates to the back yard before they left. How nice!
It rained heavily this past weekend. The rain gutters seemed to work great. They caught the flow of water from the roof, and none of the down spouts connected to the drains over flowed. I am very happy with the work they completed, and even happier that I picked a company that offers a LIFETIME guarantee on materials AND craftsmanship!! Yes, they were a hair more expensive than the other companies, but no one else could match this guarantee or, as I have mentioned before, offer the same kind of work. I will definitely be in touch with Ralph again.

Men were courteous and very professional even the beagle like them. They came out promptly. They clean up after themselves very well. I would call them instantly.

I had a great experience with Brothers Sheet Metal from beginning to end. Ralph Flores came out to give me an estimate on 1/18/2012. I appreciated how thorough he was in looking at locations of each downspout and determining how rain could be properly drained away from the house. The old gutters were a combination of painted steel and vinyl; many of the downspouts weren’t properly connected or placed. After getting some other estimates, I decided on this company based on their professionalism and detailed estimate and references (as well as all the good reviews on Angie’s List)! The work was originally scheduled for February 24, but after I told Ralph that I hoped we could have it done sooner, he called and said they had an opening on Saturday, February 11. He and his crew showed up that morning and they worked diligently to remove all of the old gutters and get the new gutters installed before it started raining. As luck would have it though, it not only started sprinkling, it poured! The workers stayed for awhile, hoping the rain would stop, but unfortunately, it didn’t and it was starting to get dark, so they had to leave before the downspouts were installed. I called Ralph and he reassured me they’d come back as soon as they could to finish the job, which they did on Monday afternoon. The new gutters look great and seem to work well, although we’ve only had a little rain since they were installed.