Archives: Reviews

Working with Brothers Sheet Metal was a wonderful experience. From our first meeting (free evaluation + estimate) through to the job being completed the crew were nothing short of spectacular. I highly recommend.

Mr. Ralph Flores from Brother’s Sheet Metal was great. On the day of the estimate, he proposed two different options of raingutters for my mother’s two-story home. When it came time to install the new raingutters and downspouts on the house, he and his crew were at the house right on time and ready to work. They were very professional and worked very efficiently even though it was raining off and on throughout the day. In the end, the aluminum Box-45 raingutter with smooth mitered downspouts that Mr. Flores suggested really fit the architectural style of the house and it looked incredible afterwards. Overall, my experience with Brother’s Sheet Metal was great from start to finish. They did an incredible job and they left the property clean and tidy. The house looks great with the new raingutters and downspouts. My mom was also very satisfied with the look of the house and their work.

Ralph came to the house to give an estimate and we decided to go with him based on his knowledge and experience with copper (he also did not try to oversell). The first date of installation, they had to reschedule but I didn’t hear from anyone until I called to check on things. Due to the mix-up, they upgraded our catch basins, which we absolutely love. The installation went very well and his guys were responsive whenever we wanted to make slight adjustments to the gutters and downspouts. He also found non-standard copper downspout endings when we were unhappy with the way the standard ones looked.

My story is simple. Ralph showed up for estimate on the day I called them. He is a GREAT guy to deal with. Honest and upfront. Estimate was reasonable and included Angie’s discount on labor. 10 days later, on the day they were supposed to show up they arrived on time. The work was completed. The product is fantastic. HIGHLY RECOMMEND!

Short call, quick answer..

Very knowledgable, and very clear about about what they would do. We were very concerned about the aesthetic and they offered good choices. They did have to reschedule twice last minute. Once due to an equipment failure. But in the end they did a great job and were very accommodating.

I contacted Ralph after seeing the reviews on Angie’s List and was not disappointed. The job started with a consultation to determine how to best repair a poorly performing rain gutter system by a different installer from several years ago. On one side of the house, the gutter had become detached. On another side, the pitch was wrong and the gutters were leaking over the edge. All around the gutters were poorly installed – not properly inclined/level and so they weren’t catching much of the water at all. Setting up the initial appointment was easy and I dealt directly with Ralph. He called the morning of our initial appointment to reschedule due to a rush job and cross-town traffic, which I found great service. As we walked around the house, it was apparent that he was knowledgeable and honest about what he could and could not do, and where it it made sense to use the existing materials versus requiring new materials and a complete redo. He pointed out where the previous installer had taken short cuts and what had led to the problems I was having with the gutters. We settled on the particulars of what needed to be estimated and he left. I felt that I was on a good path with Ralph. He was easy to talk to, and knew his stuff. Over the next couple of weeks, we settled on the estimate, and the particulars of the job (colors, materials, options, etc), and picked an installation date. Ralph’s honesty and integrity came through during this process, and he even suggested to me getting bids from other installers to ensure I was comfortable with his bid. The evening before the installation, Ralph called to confirm the appointment (he didn’t get a hold of me, but he came on schedule and on time). He walked through the job with me, and his crew, and we talked about a few minor clarifications and delta-pricing (which he was very giving on). He left, and left his crew of 2 to do the job. They worked diligently through out the day and got the job done on time and expertly. At the end of the day, his lead crew man walked me through what they had done and answered my questions. I happily paid the remainder of the bill. It has yet to rain, but I could see the crew had tested the work they had done with a hose. I expect to have no problems with the work and expect to call Ralph when we install some rain barrels.

We are a movie and television studio and several of our sound stages needed new large commercial size gutters. We needed a company who could work with a very flexible schedule, do to the nature of our work . While taping is going on in the stages there can’t be any outside noise. Ralph from Brothers Sheet Metal was very cooperative in working with us. It took longer than it normally would have because of this but together we got the work done and we are very satisfied with the result.

Ralph, from the company, came out to give me an estimate. I was asking him if he felt that we should replace the gutters entirely or simply repair them. Another company had tried to sell me on replacing them entirely with new gutters. Ralph explained how they could be adequately repaired and how he felt that would be preferable as unless we had new gutters custom made, which would be prohibitively expensive, the currently available pre-made or extruded gutters were of a sort that wouldn’t fit our architecture all that well. His bid was quite reasonable and included a three year guarantee of all the work. The other company said that they wouldn’t even try to repair the gutters. Sold.

Ralph and two workmen showed up on the morning scheduled, right on time. I walked around the house with Ralph while he explained what they were planning to do. When it came to the downspouts that needed to be extended he pointed out a way in which one could be routed directly into a drain and he offered to do that for the cost of the materials alone – which wasn’t much. It was a great idea. The work was done quickly, neatly, everything cleaned up afterwards.

It poured rain about a week after the work was done and everything was perfect. The drains that had caused problems before – leaking, overflowing, downspouts creating puddles next to the foundation of the house, etc. were no longer any problem at all.

I really don’t know how we could be any happier with the work that was done or with our interactions with the company. I am, of course, hoping we won’t need their services again anytime in the near future, but if and when we do we won’t hesitate to call them.

I first called Brother Sheet Metal in November of last year. I talked to Ralph and he was very accommodating to meet me at my house early in the morning before I had to leave for work. We went over the requirements, and he did a bunch of measurements. Within a few days we had an estimate, and I called to make some changes. A few days later I had an updated estimate.

I sent the estimate back, and then talked to Ralph and he said they were a few weeks backed up, but could come in mid December. That was fine with me, so we scheduled a date. On the night before they were going to come out, I got a call and Ralph told me they had an issue with one of their cutting machines, and that he’d need to get a new part. They had to reschedule, and I said that was fine. The part took longer than expected, and they had to reschedule again. Ralph was very apologetic.

A few days before the new date, he called again. He said they had a very big job they really needed to finish, and he asked me if it would be ok if they rescheduled one more time. Because of the fact that he asked, and was very humble in doing so, I told him that this one last time it would be ok. He assured me that this was the last reschedule.

They did show up on the last reschedule date, and Ralph went over the final details of the work with me before starting. It took 2 days to finish the job, and I was very impressed and happy with the work. The gutters look great, and are very sturdy. While it hasn’t rained a lot this winter, it has rained a few times, and they have made a great improvement in how much water is hitting the perimeter of our house.

Ralph and his crew were very professional, and despite the minor hiccups with rescheduling, I would absolutely recommend this company to handle your gutters. They did an amazing job and the price was reasonable.